Testimonials

“My colleagues have consistently praised my leadership and collaboration skills throughout our time working together. With over 20 years of experience leading product teams, designers, architects, and more, I’ve cultivated an environment of trust, creativity, and mutual respect. They’ve highlighted my ability to inspire and motivate teams towards shared goals, my knack for fostering innovation while maintaining a focus on practical solutions, and my dedication to supporting and empowering each team member to excel in their roles. Their feedback underscores the importance of teamwork and shared vision in achieving success in any project or endeavor.”

Mark is an exceptional consultant and a true leader in our industry. His passion lies in crafting delightful human experiences, and his expertise in solving complex business challenges is unparalleled. As a principal, his ability to navigate intricate business landscapes and drive enterprise deals is unmatched. Mark’s consultative approach and talent for running teams ensure that projects not only meet but exceed client expectations. His leadership was instrumental in our success within the Fintech space, where he offered unique perspectives that transformed how our client approached their challenges, enabling us to stand out from competitors. Similarly, in the HR sector, Mark’s insights went above and beyond expectations, enabling our client to address critical issues such as low conversion rates on key landing pages. I highly recommend Mark for his unwavering dedication to delivering outstanding results and his proven track record of driving innovation and delivering tangible outcomes.

Mark has one of the most impressive analytical minds I’ve ever encountered. His curiosity ranges in multiple directions and produces incredible fruit.

He and I were assigned together to learn as much as possible about one of our large projects. It was amazing to see how many questions Mark would ask, which he would then go off and research the answers for. All of that analysis was built into a GIANT Miro board that gave a multi-dimensional look at the performance of the project. In turn, that intelligence led to uncovering deep insights about the needs of this project over the next several years. It would have been impossible for us to produce these insights without Mark’s curiosity and work ethic. I look forward to the next collaborative opportunity with him, and cannot recommend him highly enough.

Howell NeSmith
User Experience Director

Mark is an exceptional leader and coach, and I can firmly say that his contribution to Macquarium has helped us grow into a more solid, mature, and successful team. His commitment to quality execution and carefully thought-out solutions have made a huge difference. Mark’s work ethic is also exceptional. I’ve experienced this first-hand in some demanding deliveries that would push any team, and Mark consistently demonstrated an exceptional level of professionalism to the team and the solution. Kudos Mark!

Ivy Garcia
Content Strategy Specialist

Mark is amazing to work with! Super smart, sharp and always positive. I worked with Mark on a number of projects which he either led or supported. Great team player, possessed with leadership skills, but always willing to ask questions and learn as well. I highly recommend him.

Andrew Parker
Principal UX Designer

Mark’s professionalism and technical acumen puts our entire creative team at ease. With such a large pool of experience to pull from he sees opportunities for improvement in advance and actively leans into the client relationship when needed. He was a pleasure to work with and a great manager.

Terry Mitchell
UX Designer

Mark is a spectacular leader and mentor. He has such a wide array of experience and is good at finding those unique and necessary solutions for a client. Under Mark’s tutelage, I learned veteran-level tips, tricks and working smarter and not harder. He encouraged making UX your internal voice, a second language that you integrate into your everyday. In addition to being a great mentor, he’s funny, thoughtful, and understanding.

I look forward to any opportunity I will have in the future to work with Mark again! If you want your junior and mid UXers to blossom and excel, work with Mark.

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